Response from Weight Watchers

So they responded. Still now WOW evening meeting, but at least they read my letter and are thinking about it. From Faith's suggestion, any readers in the Utah or Idaho area who wants to have an evening WOW meeting, please let me know, and I'll send you their emails so you can write a letter too. She liked my letter!!!! See I can write a powerful letter.

Begin letter....

Hi Wendy! My name is Gina T. (snip) , the Executive Director of Weight Watchers of SLC, Inc. I have to say, I loved your e-mail. I don't often get many e-mails with so much time, effort, and research put into them. Thank you! All of your points are so very valid and definitely ones we keep in mind as we look at our demographics and geographical locations, and make decisions based on such.

Currently, our WOW meetings are still in their infancy stage. In fact, these came about due to the consistent feedback we received from stay at home moms. So, we're working on accomplishing our first goal of getting a WOW meeting into each market area. So far so good with the daytime WOW meetings, they really seem to be meeting the need. Granted, there will never be a perfect day and time for everyone and we knew that going into it. In fact, even if we venture into making a night meeting into a WOW, it would still be hit or miss based on members' work schedules and kids' activity schedules. We get so many different requests for times and days that it is hard to make it great for everyone. We take a big risk opening up new meetings, specifically population specific meetings. We've always run the business with the idea that we'd hate to give something only to have to take it away due to minimal success. However, this doesn't mean that we won't continue to monitor the need. Your feedback is most helpful and will be used in future discussions about just this subject.


The fact of the matter is Wendy, the requests for WOW meetings dropped substantially when we introduced the daytime WOW meetings, so we had some evidence that they were filling a need. Though, as you mentioned, not everybody's needs. I wish there was a way to take care of everybody's needs, but unfortunately, it just isn't possible, especially when the majority of our members have been so clear in communicating that they appreciate meetings without children so that focus can be on the members vs. the many distractions we find in the WOW meetings. I'm so sorry our lack of choices doesn't allow you to attend with your husband, especially because having a friend or family member really promotes increased success with the program. I hope that you will still consider attending separately in order to get the value of the meeting experience which you clearly understand is a large factor in overall weight loss success.

Would you please contact me personally if you would like to speak in greater length about our decision making process? I can be contacted at (removed) if desired.

Again, I thank you so much for time and energy into stating your desires and concerns. Truly, I appreciate you providing us with this information for use in future discussions about new meetings.

My best,

Gina T.